Terms of service – FlashFox VPN
(Updated May 8, 2023)

This Terms of Service (hereby referred to as “Agreement”) will demonstrate to the user (hereby referred to as “you”, “your”, “you’re”, “user”) how ioTegrity Technology Inc & Proud Panda Technology. (hereby referred to as “FlashFox VPN”, “us”, “we”, “our”, “our service/s”) operate with a conjoining set of policies regarding handling the user’s privacy and terms of service.


1. Accepting the Terms of Service

The user agrees to the terms of service contained herein. By accepting the terms in the Agreement, you are also accepting FlashFox VPN’s Privacy Policy. By accessing the content or by using our services, you agree to comply with the legal conditions set by the Agreement. If you do not agree with any terms put forth in the Agreement, then you may not use our services.


2. Modifications to Terms of Service

We retain the right to review and alter the Terms of Service within the limits of applicable law at any time. It is in your power and responsibility to regularly review the Terms of Service as we may or may not notify you before updates. Continued use of the Service after such changes shall constitute your consent to the said changes. We reserve the right, at its absolute discretion, to modify the Service, for example by adding or removing certain functions of VPN servers or by updating the software. We may, at its sole discretion, provide limited technical support, upgrades, and updates for the Service. To enhance and further develop the Service, we may automatically download and install updates and upgrades from time to time. You, as a user, agree to receive such updates and upgrades as part of your use of the service.

If you have any questions regarding the Terms of Service, please contact us at [email protected]

FlashFox VPN’s Terms of Service may be modified, updated, interrupted, or suspended at any time without notice or liability. If you continue using our website, apps, service, and content then you agree to the updated Terms of Service. All updated Terms of Service will be available for viewing on the website and app (open Settings and view Terms of Service). You may be notified via email which you used to create an account and establish communication with us. You agree that it is your obligation to review these changes once notified.


3. Service

FlashFox VPN is a virtual private network (VPN) that provides enhanced cyber security and online privacy via virtual servers. By rendering our service active, third-party entities cannot monitor your internet traffic including but not limited to websites you visit, media you stream, and content you download. Our paid service includes additional security features to further enhance your internet security.

Our list of servers allows you to connect to a virtual encrypted tunnel that changes your IP address to any country listed in our country nodes. We do not keep any data logs on our customer activity while connected to any VPN server location. Every server solicits a strict no-log policy that cannot be decrypted by anyone including us.

It is of that, your usage of our service is your responsibility and risk. You are solely responsible for the use of our service (see Acceptable Use of Policy and Accountability)

We do not under any circumstance support or encourage our services employed for any illegal or criminal activity. It is hereby declared that FlashFox VPN is not liable for any illegal actions which take place while connected to our VPN network.

FlashFox VPN services may be modified, updated, interrupted, or suspended at any time without notice or liability.


4. Privacy Policy

FlashFox VPN guarantees a strict privacy policy and no-log keeping on your browser history, traffic, and data content. Every user wishing to use FlashFox VPN is subject to creating an account. It is with this account, that you’ll register the right to sign in on our application, allowing FlashFox VPN to track payments, and manage your subscription per our services. You are solely responsible for your account and any activity conducted on your device even if you’re connected to any of our VPN servers. The security, authentication, and confidentiality of your account details are also the personal responsibility of the user.
We may collect some of your personal information such as your email address and payment information. We only collect such information to improve our services, website navigation, and app usage. We abide by the Privacy Policy which serves you. You may visit our Privacy Policy page to get a clearer understanding of how we handle your data and other information regarding your usage of FlashFox VPN.

It is strictly prohibited to trade, sell, or auction your FlashFox VPN account with another individual(s). Any user partaking, organizing, or assisting in such practices will have their account terminated without prior notice. We uphold the right to terminate your FlashFox VPN account at any time. We are not liable for any lost or stolen credentials related to the FlashFox VPN services.

It is your responsibility to contact our support team at [email protected] should the former occur.

FlashFox VPN may provide various tools to help you disseminate your Unique Referral Link. You may also share your Unique Referral Link via email and social media. FlashFox VPN reserves the right at any time to modify or discontinue the Refer a Friend (RAF) Program, either temporarily or permanently (or any part thereof), with or without notice. We will not be liable to you in the event of any modification, suspension, or discontinuance of the RAF Program. Any fraud or abuse can result in the immediate termination of your account.


5. Subscriptions

The FlashFox VPN application can be downloaded free of charge from our official website, Google Play Store, and the App Store. Any new platform or extension FlashFox VPN will be present and shall be updated on the official website and media platforms associated with it. You can subscribe to a standard free-of-charge 3-day trial (72 hours upon retrieving the subscription) and can extend the subscription for a fee you agree to pay the package sum on your own accord hereby upgrading your status to a Premium user.

FlashFox VPN offers other forms of subscription by promotions. Each promotion will be set with an agreed price (or free trial) and duration separate from that of the default packages. FlashFox VPN may also offer non-paid subscription packages to affiliates or influencers wishing to partake in the programs set by FlashFox VPN to which the user agrees to participate.

In certain cases of a free coupon or Refer a Friend program, you are not subjected to paying the subscription for the limited time offered. However, you won’t be able to continue with our services after the said expiry date of the coupon or Refer a Friend program without choosing a paid subscription plan. The user also agrees to abide by the Refer a Friend program and the free coupon benefits and usage.

By subscribing to the service, you agree to become a subscriber for the period you have selected (such as 1 month or 1 year).

FlashFox VPN requires you to create a user account and provide a valid email address. It is with this email address you shall grant access to establish a communication with us through our support email address [email protected] or by contacting our Support Center. All payment information and transactions are communicated to you by us via your valid email address including but not limited to subscription fees, refunds, and discounts. You agree to provide a valid email address and establish communication by said means. If by any means, there is missing, false, inaccurate, misleading, malicious information, then we have the right, in our sole discretion, to suspend or terminate your user account and access to our services.

FlashFox VPN does not implement auto-renewal for any available package on the FlashFox VPN website and app. It is the user’s responsibility to activate a new billing charge towards the expiration date of the purchased subscription. The user may purchase a new subscription at any time after the current subscription expires.

You are granted (5) five devices for a single subscription license.


6. Refund Policy

FlashFox VPN’s goal is to deliver the finest service to all our users. However, under special circumstances, some users do not wish to continue with our services and will wish for a refund or cancelation of their subscription. Refunds are instantly applicable within the initial 30 days after purchasing a FlashFox VPN subscription (money-back guarantee.) Upon purchasing a FlashFox VPN subscription, you will have up to 30 days to request a refund subject to the Terms of Service. Depending on the payment method you used to create an account, third-party providers are processed per their system of work.

  • All refunds are made in USD (United States Dollar) and are then converted to the local currency in which the subscription was purchased. The amount of time for the refund to fully take place can vary depending on the country of origin.
  • Refund requests can only be effective and valid for the initial payment of the subscription and will not be approved for the following payment period. You can email [email protected] if you have any questions about how to use our service or if you’re having any technical difficulties.
  • We cannot grant a refund if FlashFox VPN was downloaded from a 3rd party provider such as App Store or iTunes or Google Play Store. You must abide by the 3rd party’s terms and conditions and follow their refund and cancelation policies.
  • Any cryptocurrency payment is not eligible for refunds due to the potential and dynamic value in the market.
  • Payments made using gift cards cannot be refunded.
  • Any change to the original purchase such as upgrading to a different package under the same account shall endorse a waiver of the Money-back Guarantee option.

As a customer of FlashFox VPN, you retain the right to terminate your subscription at any time and will deactivate it at the end of the current billing period.


7. Cancelation

We hold the right to cancel your account at any time should you violate the Agreement per FlashFox VPN’s Terms of Service. Thereby, no refund shall be granted in the event of the user violating the said Terms of Service and your account will immediately cease to function regardless if you have remaining time on your subscription.


8. Deleting your Account

You have the right to delete your account at any given time via the app in My Account & Settings and on the official website through the Account Settings under My Account. Once deleted, you cannot reuse the email address to create a FlashFox VPN account unless you purchase a package.


9. Acceptable Use Policy and Accountability

FlashFox VPN provides users with a virtual private network to accommodate their online needs and is accessible to many parts of the world. You must abide by your country of residence’s laws regarding your use of FlashFox VPN as per the Terms of Service. It is your responsibility to follow the rules provided by the government or authority in alignment with our Terms of Service.

You fully understand that it is your responsibility to keep your FlashFox VPN account information confidential. Upon activating your account, you are responsible for your actions and activities. In such an event where your account has been accessed by someone else by any means and without your authorization, you are advised to contact us immediately so that we may revoke your account credentials and issue your new ones.

Any misconduct or misuse of our service can result in refusal of any service, suspension of accounts, termination of accounts, or limiting access to any user violating the rules and regulations (See list below.) Having done the said misconduct in following our Terms of Service, we may evaluate the case and conduct an investigation into the matter. Hence, we may be granted temporary immunity for the case and will reserve the right to access your personal information for FlashFox VPN’s sole protection. You agree that FlashFox VPN may terminate your account or take any legal action or measure provided by the law WITHOUT providing a refund for our services even if a payment has already been made.

You must comply with the use of the software and app according to the rules and regulations. You are solely liable is using our services that may not conform to the local laws and regulations of your country.

By installing FlashFox VPN and the use of its service you agree not to:

  • Be complicit in any copyright or proprietary action without having obtained permission from the proprietor of the said content.
  • Be complicit or engaged with any content that includes or suggests any explicit depiction of sexual exploitation of minors while connected to our servers.
  • Be a gatekeeper between any subscriber hereby hindering the use of our service.
  • Engage in any unsought advertisements or content via our service.
  • Engage with any content which suggests and involves illegal, threatening, insulting, hateful, or defamatory content. In extent to any infringement on intellectual property rights, privacy, or any understanding that may incite any form of violence.
  • Gain access to any device without given authorization (any form of hacking.)
  • Use our service for illegal purposes.


10. Bonus points

FlashFox VPN implements a bonus reward system available on the app on all of our available devices. You may participate in the bonus point system in course with using our service. It is designed to increase your VPN usage. You are eligible to participate in the bonus reward system ONLY if you are a premium user; users on a free trial cannot avail the points.

The conditions contained herein may be changed, altered, added, modified, or removed. Should you have bonus points in an event where the bonus system has been terminated, you shall receive compensation for your usage. A user can gain bonus points by:

  • With every purchase, you get 50 points (every time)
  • Email verification, you get 40 points (one time)
  • Refer a friend, you get 100 points (for verified users only)

Any refunded subscription will automatically render the bonus points redundant and will be withdrawn from your account to be redeemed.


11. License

By agreeing and complying with the Agreement, you will be granted a non-exclusive and limited license to download and use FlashFox VPN. You are not authorized to distribute to unauthorized parties, reverse engineer, modify, reformat, or any other way that is not authorized by us. You are prohibited from using FlashFox VPN’s intellectual property rights unless you have been given written consent by us.


12. Language and Translation of Content

The applicable Terms of Service shall be administered and constituted in the English language. Should any conflict arise between us, then the English language version of the Terms of Service shall govern and control any subsequent translation.
We have translated our written content in multiple languages thus some context and meanings may not serve any purpose if a conflict were to come forth by us or you. All translation has been revised to their best effort to comply and serve our users whose language is anything other than English.


13. Third-Party Websites

FlashFox VPN may collaborate with third-party entities. These collaborations may include providing links and posting information on their websites and social media platforms. FlashFox VPN is not liable for any content provided by third parties, nor can we guarantee the authenticity, accuracy, reliability, and validity of information posted on said third-party websites that may be linked from FlashFox VPN.

Hence, we cannot guarantee the customer privacy provided by third parties.


14. Disclaimers

FlashFox VPN does not guarantee an error-free experience when using our applications and services under all circumstances. Due to the nature of our services, we may encounter technical challenges from time to time, resulting in reduced speed, uptime, and poor service quality. Our services may be interrupted, refused, limited, or curtailed in some cases due to circumstances beyond our control, such as emergencies, third-party failures, transmissions, equipment, or network problems or limitations, interference, or signal strength; and may be interrupted, refused, limited, or curtailed. Because of interruptions or performance difficulties with the administration, communications services, or networks, we are not liable for data, messages, or pages that are lost, not delivered, delayed or misdirected. To safeguard subscribers or the Service, we may impose use or service restrictions, suspend service, cancel VPN accounts, or ban specific types of usage at our sole discretion. Delays or omissions of our Service may occur if the precision and punctuality of data received are not guaranteed.

User experience will vary depending on which nodes are being used for local connectivity, and other external factors that are not within our jurisdiction. Therefore, we will facilitate any failures from FlashFox VPN, but we cannot guarantee a high service level under said circumstances.

Whereby FlashFox VPN, its partners, employees, and affiliates are not liable for any damages that may occur in the event of said circumstances.

FlashFox VPN reserves the right to investigate matters we consider to be violations of these Terms. We may, but are not obligated to, in our sole discretion and without notice, remove, block, filter, or restrict by any means any materials or information that we consider to be actual or potential violations of the restrictions outlined in this Agreement, and any other activities that may subject FlashFox VPN or our customers to liability. These rights include the right to terminate your account or take any other legal measure provided by law. FlashFox VPN does not hold any liability for any possible failure to do so.


15. Limitations of Liability

FlashFox VPN withholds any liability (with maximum extent) should you experience any loss or damage while using our service. FlashFox VPN will not be liable for any loss or damages directly, indirectly, consequential, or incidental.


16. Indemnification

By agreeing to the Terms of Service, you agree that FlashFox VPN is not liable for any harm, damage, threat, attack, or leak which may occur if you decide to use our services. You also recognize that FlashFox VPN is not liable for any losses, claims, damages, or costs. You agree to hold harmless FlashFox VPN employees, directors, officers, members, partners, agents, suppliers, shareholders, and any affiliate should you pursue any legal action against us.

You’re unadvised to use our service from anything outside this Agreement, however, should you act upon it, FlashFox VPN does not hold any accountability, liability, or responsibility. You also agree not to hold FlashFox VPN and its affiliates, officers, agents, partners, employees, subsidiaries, co-branders, and investors responsible for any alleged claim or demand, including attorney’s fees by any third party.

Should you pursue any legal action against us, we are not liable for any legal costs as a result of violating our Terms of Service or any action directed at a third party while utilizing our services.


17. Choice of Law

FlashFox VPN is a product by ioTegrity Technology Inc & Proud Panda Technology. registered in the British Virgin Islands (BVI) whereby our Terms of Service and Privacy Policy are ruled by the laws administered in BVI. By utilizing FlashFox VPN services and its website, you hereby agree to our Terms of Service and the governing laws of the British Virgin Islands for all relative disputes and legal enquires. You also agree that any claims set forth against us for any reason must be dictated through arbitration above all alternative methods.


18. Arbitration

In the event of an arbitration, a representative must be employed with a strong understanding and knowledge of networking and technology in a court of competent jurisdiction in the British Virgin Islands.

The representative in arbitration must employ a professional and strong background in the said arbitration. Any arbitration may be sought in any court of competent jurisdiction in the British Virgin Islands unless all parties involved agree otherwise in another set court and signed a written agreement as proof of mutual consent.


19. Age Restrictions

FlashFox VPN believes everybody has the absolute right to access the internet free of censorship and tracking. However, minors are not subjected to using our Service. If the minor is under the supervision of a parent or guardian and mutual consent is formed, then the minor shall have access to FlashFox VPN’s services. It is the responsibility of the parent or guardian to ensure that the minor understands the rights and responsibilities stated in this Document.

It is under such circumstances whereby we direct our services to individuals eighteen (18) years of age and older. Anyone below the age requirement who is unsupervised is prohibited from employing our services. If you acquire any knowledge of this breach of Terms of Service, please report it immediately to [email protected]


20. Conclusion

The Agreement set forth is active when using our services. Any article that has been misinterpreted by the user and construed in an alternative manner, will seek the applicable law to enforce the original intent while still executing the intent of the Agreement. It is your responsibility to comprehend the right of this Agreement. Any failure to do so will not be grounded to a waiver of the Agreement.